Peter Kinyua: doctorate student in agricultural economics, uses an OIT printer in the library. Lindsey Davidson / ASSISTANT PHOTO EDITOR
Any hold on an Auburn student’s Bursar account will prevent on-campus printers from printing or copying.
“The collections department in the Bursar office rolled over a lot of student accounts.” said Office of Information Technology employee and Auburn English graduate student Elizabeth Weeks. “About 4,000 students now have holds on their accounts, which means if you come to the library and try to print you’ll not be able to.”
Many students have been recently added to the delinquent list, but will not know the hold exists until he or she attempts to use on-campus printers or copiers.
Since the switch from the old Banner system is complete in the OIT and Student Financial Services departments, now both programs are synchronized to detect holds and reject students’ printing requests.
“Now the implementation of AU Access is complete on both accounts, students feel the effects,” said Kim Ailiss from Student Financial Services.
“It’s always been that way, but during the recent conversion from the banner system in OIT and our department, there were a few months where students could print, but holds have always prevented printing.”
The solution: call the collections department in the Bursar office or visit the office in Mary Martin Hall.
Students can pay the hold and the next business day print again.
“A large number of people were just added, but anybody can call into the help desk and ask if they have a hold on their account, and we’ll tell them,” Weeks said.
Also, students can view financial holds from AU Access’ Tigeri tab. Under the Registration tab, the last bullet is View Holds, The hold may not be visible from one’s E-bill.
Some Auburn students feel that “financially delinquent” does not apply to every situation.
“Kids should still be able to print because I’ve been financially delinquent for like $1.37 and not been able to print or register for classes,” said Wade Lyon, a junior in collaborative special education.
Today’s lesson: do not procrastinate this close to exams in the classroom or paying the bills.
