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A spirit that is not afraid

Textbook reserve service invites feedback

An electronic survey may change the way the textbook reserve program operates.

"What we're trying to do is improve the books in the textbook reserve, making sure we're up to date and making sure we're serving the people who use the textbook reserve," said Kirby Turnage, SGA president.

The survey is available as a Google document and includes questions such as whether the student has used the textbook reserve in the past, how the reserve can be improved and whether there are any books the student would like to see added to the program.

Cara Tupps, creator of the survey, said its results will determine any possible changes to the program.

"It's actually not necessarily going to be changed too drastically," Tupps said. "The reason that I created the survey was basically what we're focusing on this year is trying to get more people, I guess increase the knowledge base that we have about it. "

Tupps said she had seen about 20 or 30 responses so far, and the feedback was mixed.

"Bascially we've had some good feedback," Tupps said. "We've also had a lot of people say they won't use it because their books aren't supported, or they just didn't know about it."

Tupps said there are no plans to close the survey soon.

"My plan was to keep it open-ended as long as we needed it to be and tell people about it at the reserve because Google will keep it up as long as we have it," Tupps said.

"So if they want to refer people who do use the reserve to go take it and go have a continuous feedback system, then we can do that. Or if we just needed it for this month to try to regroup and see what we need to do as far as marketing goes, then we can do that, too."

Turnage said the SGA is emailing the survey to various campus organizations to increase student interest.

Tupps said she emailed the survey to several student organization listservs as well.

"So if we get an overwhelming response of, 'We need to add more books,' or something like that, then of course we will do that," Tupps said. "But right now the only thing that we're trying to change is getting more people to know about the program."

SGA can be contacted for access to the Google document link.


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