Auburn OIT released a statement early this morning addressing a power outage that took down campus Wi-Fi.
OIT released this timeline of events, saying there was no fire on campus, but simply an alarm that set off the power down.
Timeline:
6:50 a.m. - An incident with the fire alarm system in the data center caused systems to power down as designed. Resources are being restored as soon as possible.
7:51 a.m. - Work is continuing to restore power and services to systems. The voice menu system is still offline so the OIT HelpDesk cannot be reached by phone at this time.
7:56 a.m. - An alternative phone line has been set up for the HelpDesk so they can be reached at (334) 844-4944; however, wait times may be extended for this single line.
At 9 a.m. the Auburn University IT Twitter account announced that campus Wi-Fi had been restored, but when called, the IT department said they were hoping all systems would be rebooted by early afternoon. At the moment, campus Wi-Fi does not appear to be operating properly.
Campus Wi-Fi is back up, but we're still in the process of restoring the rest of our systems. You can go to https://t.co/NyrWLGKoLT for status updates.
— Auburn University IT (@AuburnOIT) February 2, 2018
At 9:28 a.m. Auburn University IT tweeted:
Internal email is back up, but you may need to restart the software and re-login. Some emails are still in a queue and will be delivered as soon as possible, but it may take a while.
— Auburn University IT (@AuburnOIT) February 2, 2018
9:28 a.m. Auburn.edu released a statement saying AU_WiFi was reappearing throughout campus.
This is a developing story. Stay tuned for more on campus connectivity.
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