Auburn football is already underway and with the first home game just a few days away the Student Government Association is providing updated guidelines on changes to the student-ticketing process.
Patrick Starr, executive vice president of programs, said SGA wants to make sure that the most students possible are able to sit in the student section come gamedays this year.
The Auburn student-ticketing system has not changed much since the previous season, though there is a new website to aid students with tickets, guest passes and penalty points: aubie.ie/aufstc. This site launched Aug. 30.
This new site is the best and only way to take care of all the changes students need to make to their tickets, Starr said. There is also a way to add feedback that SGA will use in the future to evaluate future changes to the student-ticketing system.
Within the updated site are several new icons to make the process easier on students, Starr said.
“We changed the appeals form to make that easier than it was last year so that we can give students the most resources that they can have to make sure that we are holding them accountable accurately,” Starr said.
As part of the new changes last year, SGA and Auburn Athletics introduced a new ticket pool and penalty system to students. Those changes were added as a way to ensure students are attending games and not reselling their tickets to non-Auburn students.
“We just want to make sure that the students that do get tickets are using them, and if they don’t choose to use them, they can return it for another student to use it,” Starr said.
Students who wish to bring guests to the games should follow the guidelines created last year. And stricter validation of Ignited Cards will remain in place like last year.
If you want to bring a guest, you can request a guest pass and pay a $20 fee for the pass. Alabama and Georgia games are typically $30, but neither of those games are at home this year.
That change was made as a way to students to be able to bring out-of-town friends to games without letting the student section be overrun by the non-students or fans from the rival team who often bought marked-up tickets from students selling their student passes online.
The 2018 Football Ticketing System FAQ is a resource students can turn to for more information, which can be found at the new ticketing site.
Students can begin requesting a guest pass for that week’s game beginning at noon on Sunday and ending at 9 a.m. on Thursday.
"Guest passes will be distributed first come, first serve, depending on the amount of tickets returned to the ticket pool," the FAQ reads.
If a student receives four or more points during the season, they will lose post-season (bowl and championship games) ticket privileges and will be dropped below first-year status during ticket orders the following season.
Students will receive no penalty if they return their unwanted ticket to the pool before 11:59 p.m. the Sunday night prior to the game, the policy states.
“We are trying to just make sure that we’re holding ourselves accountable and athletics accountable, while also still holding the students accountable on coming to the games,” Starr said.
Starr’s advice to freshman is to remember to bring your Ignited Card with you to the stadium at the games and to come early as possible because seats go to whoever arrives first.
If students arrive to the game later than desired, enter one of the back vomitoria so they do not clog up, Starr said.
“We believe that the way you can support all Auburn students, all athletes is, especially at football games, stay until the end of the game and sing the alma mater with the rest of the Auburn Family in the stadium and especially in the student section,” Starr said. “I think that’s something that’s really special at Auburn.”
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